Emerald Savings® Account FAQs
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What are the fees associated with the H&R Block Emerald Savings account*?
| Account Opening | |
$0 |
| Annual Account Maintenance | |
$0 |
| Account Termination | |
$0 |
| Returned Check/ACH | |
$20 |
| Statement Duplicate Copy | |
FREE |
| Wire Transfer Out | |
$15 |
| Withdraw By Mail | |
$0 |
| ATM Cash Withdrawal** |
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$1.95 |
| ATM Balance Inquiry** | |
$1 |
| Priority Check Disbursement | |
$25 |
| Replacement Card | |
$10 |
| Voice Response Unit Card Account Inquiry | |
$0 |
| Customer Service Live Agent (first 5 calls are free) |
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$2 |
* Rates and fees are subject to change.
** If you use an ATM not owned by us for any transaction, including a balance inquiry, you may be charged an
additional fee by the ATM operator even if you do not complete a withdrawal.
This additional ATM fee is a third-party fee assessed by the individual ATM operator only and is not assessed by us.
This additional ATM fee along with the $1.95 withdrawal and $1 balance-inquiry fee charged by the H&R Block Bank
will be deducted from your card.
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How often will I receive statements?
Your account statements will be mailed to you by the H&R Block Bank on a quarterly basis, or in each month that you have activity on your account.
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At which ATMs will I be able to access my money in my H&R Block Emerald Savings account?
Your card will continue to be good at any MasterCard® or Cirrus ™ or Maestro ™ ATM.
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How do I make additional deposits to my H&R Block Emerald Savings account?
There are several ways to make additional deposits to your account.
Transfer funds from your H&R Block Emerald Prepaid MasterCard® to your H&R Block Emerald Savings account. At ATMs worldwide, select "transfer" and transfer funds from your H&R Block Emerald Card®. Fees may apply.
You can set up automatic deposits into your H&R Block Emerald Savings account. A specific amount is withdrawn from
your bank account on a monthly basis and deposited in to your H&R Block Emerald Savings account. Complete a
Direct Deposit form and mail it, along with a voided check, to:
H&R Block Customer Service
P.O. Box 2415
Omaha, NE 68103-2415
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How do I change my address on my account?
If you move and need to have the address on your H&R Block Emerald Savings account changed or updated, complete and
submit a Change of Address form. The following fields must be
completed: account number, entire address printed clearly, signature and date. Once complete, either fax to
1-866-812-3144 or mail to:
H&R Block Customer Service
P.O. Box 2415
Omaha, NE 68103-2415
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What number do I call if I have questions about my account?
Please call 1-800-HRBLOCK, and select the Savings Products option.
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Can I use my H&R Block Emerald Savings account to purchase goods or services?
Yes, but first you must transfer the funds from your H&R Block Emerald Savings account to your H&R Block Emerald Card®. At ATMs worldwide, select "transfer" and transfer funds to your Emerald Card. Then, make purchases anywhere debit MasterCard® cards are accepted.
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How do I set up monthly automatic deposits to my H&R Block Emerald Savings account?
To set up automatic deposits into your H&R Block Emerald Savings account, complete a
Direct Deposit form, attach a voided check and mail to:
H&R Block Customer Service
P.O. Box 2415
Omaha, NE 68103-2415
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Where can I find the current interest rate on my H&R Block Emerald Savings account?
You can get the latest interest rate by going to the H&R Block Emerald Products Rates page.
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Can I access my H&R Block Emerald Savings account online?
No, at this time the H&R Block Emerald Savings account does not have online account access. For account questions, please call 1-800-HRBLOCK and select the "H&R Block Savings Products" option.
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Can I open an H&R Block Emerald Savings account if I don't get my taxes done with H&R Block?
No, this product is exclusively for H&R Block tax customers. If you would like to take advantage of the H&R Block
Emerald Savings product features you can visit a tax professional who can help you file your tax return.
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